Feedzai launches fraud benchmarking report for banks

By AI, Created 9:37 AM UTC, May 20, 2026, /AGP/ – Feedzai has launched what it calls the first benchmarking report for financial institutions to compare fraud management performance, starting with digital payments in Europe. The report is meant to help banks measure where they stand against peers and identify ways to improve fraud detection and reduce false positives.

Why it matters: - Banks need a clearer way to compare fraud performance against peers with similar risk profiles. - The report is designed to help financial institutions improve fraud prevention, protect customer trust, and reduce fraud losses. - Feedzai says its global transaction data gives the report a broad baseline, with $9 trillion in payments risk assessed annually.

What happened: - Feedzai launched the State of Fraud Performance report on April 30, 2026. - The company describes the report as the first industry benchmark for financial institutions to assess fraud management performance. - The inaugural edition focuses on digital payments in Europe. - The report is available in full here.

The details: - The report uses Feedzai’s transaction and data depth to create “like-for-like” comparisons among banks facing similar fraud challenges. - Banks are measured against two metrics: Value Detection Rate and False Positive Rate. - Value Detection Rate measures the share of total attempted fraud value successfully detected. - False Positive Rate measures the number of non-fraud transactions flagged for review or declined for each confirmed fraud case. - Banks are grouped into four performance tiers, from “best-in-class” to “developing.” - The report gives fraud prevention teams a view of where they stand and what changes could move them up the scale. - Recommended improvement areas include new data strategies, purpose-built AI, and tighter risk strategy controls. - Dan Holmes, Feedzai’s VP of Product Planning and Strategy, said banks want to know how their results compare with industry peers. - Holmes said the report combines strategic performance insights with recommendations for improvement.

Between the lines: - Feedzai is positioning the report as both a benchmark and a playbook, not just a scorecard. - The focus on VDR and FPR shows the tradeoff banks face between catching more fraud and minimizing customer friction. - The company is tying fraud performance to trust, which raises the stakes for banks beyond direct loss reduction. - Holmes said fraud loss is a highly visible metric with a strong impact on customer trust, and that Feedzai wants to raise industry standards for measuring and responding to financial crime.

What’s next: - Banks can use the report to compare their fraud management results with peers and assess where to adjust strategy. - Feedzai is likely to expand the benchmark as it gathers more data and more institutions use the framework. - The company said the report should help practitioners adopt new tools, techniques, and technologies to improve results.